Refund & Cancellation Policy

Immediate digital delivery. Paid digital goods and subscriptions on Joreega are sold only through Google Play and the Apple App Store (in-app). Access is delivered immediately upon successful payment — entitlement is activated on the account as soon as the store confirms payment. This is not a physical goods shipment. We do not sell paid items on the website.

1. What you may purchase

When offered in the mobile app stores, purchases may include subscriptions or other in-app digital items. Availability depends on region and store.

2. Activation

After a successful charge, digital access is granted without shipping. If activation fails despite a successful payment, contact us with your payment reference — Contact Us & Grievance Contact.

3. Cancellations

Store subscriptions (Google Play / Apple): Cancel auto-renewal in the store account that charged you. Access typically continues until the end of the period already paid.
Consumable digital items: Generally non-cancellable after delivery, except where law or store policy requires otherwise.

4. Refunds

Google Play / Apple App Store purchases: Refund requests are handled under Google Play or Apple refund rules for that order. We may assist by confirming account status when the store asks us.
Change of mind / already used digital value: Generally no refund except where mandatory law or store policy requires otherwise.

5. Billing grievances

Email teamalpha@joreega.com (subject: Billing / Refund) or use Contact Us & Grievance Contact.

6. Updates

We may update this policy as paid products launch. The version and date above apply while published on this site.